Today’s citizens have high expectations for using public services online.
Familiar with the slick, modern experiences of the private sector, they become frustrated when public sector services fail to live up to those standards. Building effective, accessible and engaging experiences is no small task, especially within the public sector.
Modern demands, combined with legal and moral responsibilities, make it increasingly difficult for public services to keep up and provide consistent, intuitive and efficient services. But how can you deliver the streamlined, omnichannel experience expected and align with Government Digital Service (GDS) Standards?
Watch our webinar to find out.
Explore the GDS Toolkit for ServiceNow
Our GDS toolkit helps you easily create efficient citizen-facing services with a fully GDS-aligned portal experience that leverages the full power of the ServiceNow platform.