
A Message from Phil
FlyForm is a people focussed business. It always has been; it always will be.
FlyFormers make me proud every day. They inspire me with their dedication to our values, the depth of their commitment to our customers, and the fun they have delivering exceptional value.
Our employees have turned a vision into a culture that is lived every day, a culture where people matter. Their every action reinforces the conviction that led to our company’s founding: that a dedicated team of exceptional individuals can create such a significant, positive impact.
Embracing a career at FlyForm means you will be part of a tight-knit, fast-growing family. You will have the opportunity to develop your skills and demonstrate leadership as you make a positive impact on your customers, colleagues, and communities.
Life at FlyForm is something unique.
Phil Davies
Co-founder and CEO
Being a FlyFormer isn’t about having a job. It’s about a shared belief that making the world better for others makes it better for us, too.
We are a group of unique individuals, bound together by the desire to do good, who have chosen ServiceNow to achieve this. And while we are dedicated to delivering exceptional value to every one of our clients, we also believe in enjoying the journey. We work together, and we play together. We support each other; we are a family.
Watch the video below to find out what our FlyFormer's love about being here
Great Values
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People first
A business’s health isn’t measured by its balance sheet alone.
We put our people’s physical, emotional, and spiritual health before profits. After all, our people’s well-being is essential to the business’s long-term health.
When workloads increase or team members need to step back to care for themselves, we work as a team to share the load, to not overburden any individual.
We pull together, supporting each other – because our people and purpose will always come first.
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Be a good egg
It costs nothing to treat others with respect and dignity – and it’s the right thing to do.
We act with compassion in everything we do. Respect those with whom we disagree and seek common ground.
We strive to understand mistakes rather than condemn them and find solutions that give the best results for everyone.
At FlyForm, nice people finish first. That’s just how we roll.
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Do the Right Thing
Doing the right thing is always the right thing to do. Even when it’s hard.
Doing what we know to be right – acting with honesty and integrity – always creates a superior outcome. It may not be easy, but it’s always worth the effort.
When we work together to serve the common good; everyone wins.
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Create a Positive Impact
Delivering the ultimate ServiceNow partner experience is what we do. It’s not why we exist.
Everything we do is driven by a need to have a positive impact on the world around us.
We aim to leave everyone we interact with – friends, family, colleagues, clients, community, or strangers – better off than we found them.
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Own it
Responsibility, clear communication, and accountability. We embrace these principles within FlyForm and in our work with clients.
We ensure everyone understands the objective. This empowers us to deliver our best work and to make effective decisions.
Likewise, we own our errors – reflecting on processes and events to better understand the cause and extract teachable moments.
We ensure we do better next time. We never stop learning and striving for greatness.
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One team
We’re more than the sum of our parts. We accomplish more as a team than we can as individuals.
At FlyForm, we work together, pulling in the same direction. We have each other’s backs.
When we fail, we learn from it to come back stronger, together. Because when we work as a team, we win as a team.
Great Perks
Health Insurance
Mental Health Support
Group Life
Referral Bonus Programme
Pension Scheme
PerkBox
Enhanced Holiday Entitlement
Sick Pay Scheme
Free Snacks & Drinks
FlyForm Socials
Your Birthday Off
Perks to Take Care of Your Wellbeing
10-minute Coffees
Opt-in to be randomly paired with another FlyFormer for a 10-minute chat each week. You can chat about anything, work-related or not, allowing you to get to know people outside your immediate colleagues.
Wellbeing Ambassadors
Our Wellbeing Ambassadors are a willing ear to listen to any worries or difficulties you're facing. Our Ambassadors work in every area of the business and are easily identifiable by the blue hearts on their Slack profiles.
BUPA
As a perk to our FlyFormers, we provide private medical care, which includes access to a wide range of physical and mental health support, including 24/7 access to medical experts through an anytime helpline.
Perkbox
Perkbox is an app that offers various methods of support, such as meditation walkthroughs and wellbeing articles, as well as thousands of discounts and offers to choose from to help ease the cost of living.
15Five and Engage Surveys
Weekly and quarterly surveys allow you to share your thoughts and feelings and voice any concerns. Our managers and Senior Leadership Team use this detail to make tangible improvements to how we're working.
LifeWorks
LifeWorks is an online and app-based service that offers tools and programmes to support physical, financial and mental wellbeing, as well as a 24/7 Employee Assistance Programme offering advice and support.
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Great People
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Adam Godfrey
Sales DirectorYears of Professional Experience: 10 Years
Favourite Quote: Speed is 4 billion times more important than perfection
Describe Yourself in 3 Words: Get stuff done
Favourite Book: Can't Hurt Me: Master Your Mind and Defy the Odds by David Goggins
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Rob Rees
Managing DirectorYears of Professional Experience: 28 Years
Spirit Animal: Owl
Favourite Song: Shake Your Tailfeather
Favourite Quote: "Give a man a fish and you feed him for a day. Teach him how to fish and you feed him for a lifetime"
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Leah Smith
Chief of StaffYears of Professional Experience: 8 Years
Spirit Animal: Horse
Describe Yourself in 3 Words: Tenacious, Organised, Confident
Favourite Quote: "It's Better to ask for Forgiveness than Permission"
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Caroline Dunning
Head of DeliveryYears of Professional Experience: 22 Years
Spirit Animal: Wolf
Describe Yourself in 3 Words: Super-Organised, Determined, Supportive
Favourite Song: Never Tear Us Apart - INXS
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Brad DeBono
Technical ConsultantYears of Professional Experience: 8 Years
Spirit Animal: Squirrel
Favourite Quote: "If you want something you've never had, you need to do something you've never done"
Describe Yourself in 3 Words: Honest, Nerdy, Reliable
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Christopher Brannigan
Technical ConsultantYears of Professional Experience: 7 Years
Spirit Animal: Panda
Describe Yourself in 3 Words: Dedicated, hardworking, focused
Favourite Quote: "Nothing will work unless you do." - Maya Angelou
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Chloe Sykes
Engagement ManagerYears of Professional Experience: 8 Years
Favourite Quote: Every Day May Not Be Good, But There is Something Good in Every Day
Describe Yourself in 3 Words: Nosey, Chatty, Organised
Favourite Book: The Kite Runner by Khaled Hosseini
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Christina Chan
Financial ControllerYears of Professional Experience: 15 Years
Describe Yourself in 3 Words: Outgoing, Food Lover, Cheerful
Favourite Song: It's My Life - Bon Jovi
Hometown: Singapore
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Daniel Taggart
Business AnalystYears of Professional Experience: 11 Years
Favourite Destination: Alaska
Describe Yourself in 3 Words: Friendly, Professional, Talkative
Favourite Book: Ant Middleton Autobiography
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Emma Wilcox
Engagement ManagerYears of Professional Experience: 16 Years
Spirit Animal: Cat
Describe Yourself in 3 Words: Hardworking, Organised, Different
Personal Hobby: In my spare time, I like to paint and draw art
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Francis Cavaciuti
Lead Technical ConsultantYears of Professional Experience: 19 Years
Spirit Animal: Cat
Describe Yourself in 3 Words: Tall, Caring, Obsessed
Favourite Song: You Got the Love - Candi Staton and The Source
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Gareth Hubbard
Talent Acquisition LeadYears of Professional Experience: 10 Years
Spirit Animal: Gorilla
Describe Yourself in 3 Words: Friendly, Loyal, Happy
Favourite Quote: "Resilience is Suffering, Strategically Managed"
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Gareth Price
Technical Consultant Team LeadYears of Professional Experience: 20 Years
Favourite Quote: Focus on Your Actions, Not Your Targets
Describe Yourself in 3 Words: Chilled, Approachable, Humorous
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Harry Campbell
Senior Technical Consultant -
Henry Hughes
Senior Support ConsultantYears of Professional Experience: 1.5
Spirit Animal: Whale
Favourite Quote: "To play a wrong note is insignificant, to play without passion is inexcusible." - Beethoven
Describe Yourself in 3 Words: Getting It Done
Favourite Travel Destination: Italy
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Holly Regan
Account ManagerYears of Professional Experience: 5.5 Years
Spirit Animal: Giraffe
Describe Yourself in 3 Words: Motivated, Reliable, Loyal
Favourite Song: Gangsta's Paradise - Coolio
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Jake Marshall
People & Culture AdvisorYears of Professional Experience: 6 Years
Spirit Animal: Chimpanze
Describe Yourself in 3 Words: Energetic, Tenacious, Empathetic
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Kyle Jones
Engagement ManagerYears of Professional Experience: 4 Years
Favourite book: 'Life 3.0' by Max Tegmark
Favourite Quote: 'Wisdom is one of the few things that looks bigger the further away it is.' Terry Pratchett
Describe Yourself in 3 Words: Persistent, Introspective, Friendly
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James Picton
Senior Technical ConsultantYears of Professional Experience: 3 Years
Spirit Animal: Eagle
Describe Yourself in 3 Words: Determined, honest, inquisitive
Favourite Travel Destination: Japan
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Jonathan Else
Pre-sales ConsultantYears of Professional Experience: 10 Years
Spirit Animal: Tiger
Favourite Quote: Some people walk in the rain, others just get wet
Describe Yourself in 3 Words: Calm, friendly and driven
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Jonathan Swanwick
Technical ConsultantYears of Professional Experience: 11 Years
Spirit Animal: Swan
Favourite Quote: It’s Nice To Be Important, But More Important To Be Nice
Describe Yourself in 3 Words: Engaging, Positive, Easy Going
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Joseph Davies
Customer Support ConsultantYears of Professional Experience: 6 Years
Favourite Song: Howl - The Gaslight Anthem
Describe Yourself in 3 Words: Positive, Relaxed, Resourceful
Favourite Book: Malazan, Book of The Fallen
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Katie Jansons
Head of ServicesYears of Professional Experience: 21 Years
Describe Yourself in 3 Words: Ambitious, Energetic, Supportive
Favourite Song: China In Your Hands - T'Pau
Hometown: Winchester
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Linda Plant
Engagement Team LeadYears of Professional Experience: 38 Years
Favourite Quote: "Trust yourself. You know more than you think you do." — Benjamin Spock
Describe Yourself in 3 Words: Tenacious, Strong, Loyal
Favourite Book: Evil Mind by Chris Carter
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Lucy Powell
Account ManagerYears of Professional Experience: 16 Years
Spirit Animal: Elephant
Describe Yourself in 3 Words: Caring, Loyal, Dippy
Favourite Song: You've Got the Love (Orchestral Arrangement) - Florence & the Machine
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Luke Ghamloush
Technical ConsultantYears of Professional Experience: 9
Spirit Animal: Wolf
Favourite Quote: “When life gives you lemons, don’t make lemonade. Make life take the lemons back! Get mad! I don’t want your damn lemons, what the hell am I supposed to do with these? Demand to see life’s manager!" - Cave Johnson, Portal 2
Describe Yourself in 3 Words: Gregarious, Caring and Friendly
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Luke Mitchell
Technical ConsultantSpirit Animal: Wolf
Favourite Quote: Programming is 10% Writing code and 90% Understanding Why it’s Not Working.
Favourite Travel Destination: America
Describe Yourself in 3 Words: Fun, Innovative, Nerd
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Marcus Gentle
Solutions ConsultantYears of Professional Experience: 7 Years
Spirit Animal: Dog
Describe Yourself in 3 Words: Chatty, Smiley, Sarcastic
Favourite Travel Destination: Greece
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Michaela Shadwell
Business AnalystYears of Professional Experience: 10 Years
Spirit Animal: Hummingbird
Describe Yourself in 3 Words: Bubbly, Passionate, Fair
Favourite Song: Count on Me - Bruno Mars
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Molly Ide
Junior Technical ConsultantYears of Professional Experience: 4 Years
Favourite Destination: Disneyland, Paris
Describe Yourself in 3 Words: Expressive, Loyal, Unique
Favourite Book: Angels and Demons by Dan Brown
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Naomi Robertson
Senior Marketing ExecutiveYears of Professional Experience: 8.5 Years
Spirit Animal: Deer
Describe Yourself in 3 Words: Enthusiastic, Dog-Lover, Adventurous
Favourite Travel Destination: Vietnam
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Nick Blake
Resource ManagerYears of Professional Experience: 28 Years
Spirit Animal: Wolf
Favourite Quote: Wanting to Be Someone Else is a Waste of The Person You Are - Kurt Cobain
Describe Yourself in 3 Words: Organised, Approachable, Thoughtful
Favourite Travel Destination: Florida
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Peter Delf
Managed Service Technical LeadYears of Professional Experience: 19 Years
Favourite Quote: The definition of insanity is doing the same thing over and over again and expecting a different result
Describe Yourself in 3 Words: Thorough, Committed, Fun
Spirit Animal: Elephant
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Rebecca Callan
Senior PMO AnalystYears of Professional Experience: 6 Years
Spirit Animal: Panther
Favourite Quote: Perfect is the Enemy of the Good
Describe Yourself in 3 Words: Honest, Loyal, Independent
Favourite Book: The Lord of the Rings
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Philip Hangyal
Technical ConsultantYears of Professional Experience: 6 Years
Spirit Animal: Samoyed (dog breed)
Describe Yourself in 3 Words: Culture Loving Nerd
Favourite Quote: "If you aim at nothing, you hit nothing"
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Ryan Duce
Technical Consultant Team LeadYears of Professional Experience: 5 Years
Spirit Animal: Golden Retriever
Favourite Quote: Every Delay is a Blessing
Favourite Travel Destination: Thailand
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Ruiad Haddad
Engagement ManagerYears of Professional Experience: 15
Spirit Animal: Wolf
Favourite Travel Destination: Mexico
Describe Yourself in 3 Words: Extrovert, Versatile, Motivated
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Sean Pickering
Technical ConsultantYears of Professional Experience: 6 Years
Favourite Travel Destination: Tuscany
Describe Yourself in 3 Words: Enthusiastic, Ambitious, Easygoing
Favourite Book: The Time Machine
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Sarah Hill
Financial ControllerYears of Professional Experience: 5 Years
Spirit Animal: Bird
Describe Yourself in 3 Words: Grounded, Happy, Strong
Favourite Quote: "No Pain, No Gain"
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Sergio Carneiro
Technical ArchitectYears of Professional Experience: 6 Years
Spirit Animal: Raven
Favourite Quote: "Believe Me, There's No Metaphysics on Earth Like Chocolates - Álvaro de Campo
Describe Yourself in 3 Words: Funny, Responsible, Friendly
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Sharmila Kadermaideen
Customer Support ConsultantYears of Professional Experience: 10 Years
Spirit Animal: Dove
Describe Yourself in 3 Words: Passionate, Pensive, Happy
Favourite Quote: "In a World Where You Can Be Anything, Be Kind"
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Simon Young
Account ManagerYears of Professional Experience: 15
Favourite Quote: Simplicity is the Hallmark of Genius
Describe Yourself in 3 Words: Never Stop Learning
Favourite Song: Freestyler - Bomfunk MCs
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Steven Williams
Technical Architect -
Stuart Perkins
Business AnalystYears of Professional Experience: 21 Years
Spirit Animal: House Cat
Favourite Travel Destination: Madeira
Favourite Song: Blackbird - The Beatles
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Tom Collis
IT ManagerYears of Professional Experience: 15 Years
Spirit Animal: Tiger
Describe Yourself in 3 Words: Knowledgeable, Honest, Kind
Favourite Song: Water Under the Bridge - Adele
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Ashley Giannotti
Lead Technical ConsultantYears of Professional Experience: 8 Years
Spirit Animal: Border Collie
Favourite Travel Destination: Fuengirola, Spain
Describe Yourself in 3 Words: Patient, Honest & Modest
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Harry Palmer
Apprentice Customer Support ConsultantYears of Professional Experience: Starting out on his apprenticeship journey
Spirit Animal: Cardinal
Favourite Book: Lord of the Rings
Describe Yourself in 3 Words: Adventurous, Keen and Impactful
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Sam Findlay
Senior Technical ConsultantYears of Professional Experience: 6 Years
Spirit Animal: A Goose
Favourite Quote: "No luck catching them swans then?"
Describe Yourself in 3 Words: Careful, Considerate & Caffeinated
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Valerie Arthur
Customer Service ConsultantYears of Professional Experience: 10 Years
Spirit Animal: Butterfly
Favourite Quote: "If you never try, you will never know"
Describe Yourself in 3 Words: Innovative, Fun and Bubbly
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Jon Maloney
Business AnalystYears of Professional Experience: 19 Years
Spirit Animal: Dog
Favourite Travel Destination: India
Favourite Quote: "I will go anywhere as long as it is forward"- David Livingstone
Describe Yourself in 3 Words: Happy Go Lucky
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Jamie Adams
Project ManagerYears of Professional Experience: 8 Years
Spirit Animal: Jellyfish
Describe Yourself in 3 Words: Committed, Honest, Creative
Favourite Travel Destination: New York and Boston
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Alistair Attwood
Content Marketing ExecutiveYears of Professional Experience: 6 Years
Spirit Animal: Bear
Describe Yourself in 3 Words: Considerate, Level-headed, Kind
Favourite Travel Destination: Rome
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Kian Hill
Marketing AssistantSpirit Animal: Bat
Describe Yourself in 3 Words: Determined, Collected, Creative
Favourite Travel Destination: Gran Canaria
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Alasdair Hibberd
Finance DirectorYears of Professional Experience: 15 Years
Spirit Animal: Dog
Describe Yourself in 3 Words: Active, Adventurous, Inquisitive
Favourite Song: Start me up - Rolling Stones
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Marc Lynas
Service Delivery ManagerYears of Professional Experience: 33
Favourite Travel Destination: New York
Describe Yourself in 3 Words: Approachable, Responsible, Reliable
Favourite Quote: "Quality means doing it right no one is looking" - Henry Ford
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Jaime Hindle
Operations DirectorYears of Professional Experience: 27
Favourite Travel Destination: Sri Lanka
Favourite Quote: "Not everything that is faced can be changed, but nothing can be changed until it is faced" - James Baldwin
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Angela Harrison
Professional Services Team LeadSpirit Animal: Elephant
Describe Yourself in 3 Words: Careful, Supportive, Tidy
Favourite FlyForm value: Do the right thing
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Matt Sharples
Technical ConsultantSpirit Animal: Penguin
Favourite quote: Not all those who wander are lost
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Mohammad Nassar
Lead Technical ConsultantSpirit Animal: Lion
Describe Yourself in 3 Words: Passionate, Hard-Working, Perfectionist
Favourite Travel Destination: Cairo
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Simon Barnard
Business AnalystSpirit Animal: Cat
Favourite FlyForm value: Be a good egg
Favourite Travel Destination: Marrakesh
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Bartosz Makowski
Managed Service Technical ConsultantSpirit Animal: Wolf
Favourite Book: The Witcher
Favourite Quote: You can't master your life in one day. Master the day, then just keep doing that every day.
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Jacob Perry-Lee
Technical ConsultantSpirit Animal: Cat
Favourite FlyForm value: Own it
Favourite Song: Three little birds - Bob Marley
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George Matau
Technical ConsultantSpirit Animal: Bear
Describe Yourself in 3 Words: Curious, Energetic, Responsible
Favourite Song: Outliers - Malcom Gladwell