A Message from Phil
FlyForm is a people focussed business. It always has been; it always will be.
FlyFormers make me proud every day. They inspire me with their dedication to our values, the depth of their commitment to our customers, and the fun they have delivering exceptional value.
Our employees have turned a vision into a culture that is lived every day, a culture where people matter. Their every action reinforces the conviction that led to our company’s founding: that a dedicated team of exceptional individuals can create such a significant, positive impact.
Embracing a career at FlyForm means you will be part of a tight-knit, fast-growing family. You will have the opportunity to develop your skills and demonstrate leadership as you make a positive impact on your customers, colleagues, and communities.
Life at FlyForm is something unique.
Phil Davies
Co-founder and CEO
Being a FlyFormer isn’t about having a job. It’s about a shared belief that making the world better for others makes it better for us, too.
We are a group of unique individuals, bound together by the desire to do good, who have chosen ServiceNow to achieve this. And while we are dedicated to delivering exceptional value to every one of our clients, we also believe in enjoying the journey. We work together, and we play together. We support each other; we are a family.
Watch the video below to find out what our FlyFormer's love about being here
Great Values
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People first
A business’s health isn’t measured by its balance sheet alone.
We put our people’s physical, emotional, and spiritual health before profits. After all, our people’s well-being is essential to the business’s long-term health.
When workloads increase or team members need to step back to care for themselves, we work as a team to share the load, to not overburden any individual.
We pull together, supporting each other – because our people and purpose will always come first.
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Be a good egg
It costs nothing to treat others with respect and dignity – and it’s the right thing to do.
We act with compassion in everything we do. Respect those with whom we disagree and seek common ground.
We strive to understand mistakes rather than condemn them and find solutions that give the best results for everyone.
At FlyForm, nice people finish first. That’s just how we roll.
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Do the Right Thing
Doing the right thing is always the right thing to do. Even when it’s hard.
Doing what we know to be right – acting with honesty and integrity – always creates a superior outcome. It may not be easy, but it’s always worth the effort.
When we work together to serve the common good; everyone wins.
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Create a Positive Impact
Delivering the ultimate ServiceNow partner experience is what we do. It’s not why we exist.
Everything we do is driven by a need to have a positive impact on the world around us.
We aim to leave everyone we interact with – friends, family, colleagues, clients, community, or strangers – better off than we found them.
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Own it
Responsibility, clear communication, and accountability. We embrace these principles within FlyForm and in our work with clients.
We ensure everyone understands the objective. This empowers us to deliver our best work and to make effective decisions.
Likewise, we own our errors – reflecting on processes and events to better understand the cause and extract teachable moments.
We ensure we do better next time. We never stop learning and striving for greatness.
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One team
We’re more than the sum of our parts. We accomplish more as a team than we can as individuals.
At FlyForm, we work together, pulling in the same direction. We have each other’s backs.
When we fail, we learn from it to come back stronger, together. Because when we work as a team, we win as a team.
Great Perks
Health Insurance
Mental Health Support
Group Life
Referral Bonus Programme
Pension Scheme
PerkBox
Enhanced Holiday Entitlement
Sick Pay Scheme
Free Snacks & Drinks
FlyForm Socials
Your Birthday Off
Enhanced Parental Leave
Perks to Take Care of Your Wellbeing
10-minute Coffees
Opt-in to be randomly paired with another FlyFormer for a 10-minute chat each week. You can chat about anything, work-related or not, allowing you to get to know people outside your immediate colleagues.
Wellbeing Ambassadors
Our Wellbeing Ambassadors are a willing ear to listen to any worries or difficulties you're facing. Our Ambassadors work in every area of the business and are easily identifiable by the blue hearts on their Slack profiles.
Vitality
As a perk to our FlyFormers, we provide private medical care, which includes access to a wide range of physical and mental health support, including 24/7 access to medical experts through an anytime helpline.
Perkbox
Perkbox is an app that offers various methods of support, such as meditation walkthroughs and wellbeing articles, as well as thousands of discounts and offers to choose from to help ease the cost of living.
15Five and Engage Surveys
Weekly and quarterly surveys allow you to share your thoughts and feelings and voice any concerns. Our managers and Senior Leadership Team use this detail to make tangible improvements to how we're working.
LifeWorks
LifeWorks is an online and app-based service that offers tools and programmes to support physical, financial and mental wellbeing, as well as a 24/7 Employee Assistance Programme offering advice and support.
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Great People
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Leah Smith
Chief of StaffYears of Professional Experience: 8 Years
Spirit Animal: Horse
Describe Yourself in 3 Words: Tenacious, Organised, Confident
Favourite Quote: "It's Better to ask for Forgiveness than Permission"
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Alasdair Hibberd
Finance DirectorYears of Professional Experience: 15 Years
Spirit Animal: Dog
Describe Yourself in 3 Words: Active, Adventurous, Inquisitive
Favourite Song: Start me up - Rolling Stones
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Stephe Kruger
Director of Client ServicesFavourite Book: Paulo Coelho: The Alchemist
Favourite Travel Song: Under African Skies by Paul Simon
Describe Yourself in 3 Words: Positive, driven, approachable
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Caroline Dunning
Head of Service CapabilityYears of Professional Experience: 22 Years
Spirit Animal: Wolf
Describe Yourself in 3 Words: Super-Organised, Determined, Supportive
Favourite Song: Never Tear Us Apart - INXS
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Christopher Brannigan
Lead Technical ConsultantYears of Professional Experience: 7 Years
Spirit Animal: Panda
Describe Yourself in 3 Words: Dedicated, hardworking, focused
Favourite Quote: "Nothing will work unless you do." - Maya Angelou
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Daniel Taggart
Business AnalystYears of Professional Experience: 11 Years
Favourite Destination: Alaska
Describe Yourself in 3 Words: Friendly, Professional, Talkative
Favourite Book: Ant Middleton Autobiography
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Emma Wilcox
Engagement ManagerYears of Professional Experience: 16 Years
Spirit Animal: Cat
Describe Yourself in 3 Words: Hardworking, Organised, Different
Personal Hobby: In my spare time, I like to paint and draw art
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Gareth Hubbard
Talent Acquisition LeadYears of Professional Experience: 10 Years
Spirit Animal: Gorilla
Describe Yourself in 3 Words: Friendly, Loyal, Happy
Favourite Quote: "Resilience is Suffering, Strategically Managed"
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Gareth Price
Technical Consultant Team LeadYears of Professional Experience: 20 Years
Favourite Quote: Focus on Your Actions, Not Your Targets
Describe Yourself in 3 Words: Chilled, Approachable, Humorous
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Harry Campbell
Technical Consultant Team Lead -
Henry Hughes
Managed Service Team LeaderYears of Professional Experience: 1.5
Spirit Animal: Whale
Favourite Quote: "To play a wrong note is insignificant, to play without passion is inexcusible." - Beethoven
Describe Yourself in 3 Words: Getting It Done
Favourite Travel Destination: Italy
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Jake Marshall
People & Culture AdvisorYears of Professional Experience: 6 Years
Spirit Animal: Chimpanze
Describe Yourself in 3 Words: Energetic, Tenacious, Empathetic
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Kyle Jones
Engagement ManagerYears of Professional Experience: 4 Years
Favourite book: 'Life 3.0' by Max Tegmark
Favourite Quote: 'Wisdom is one of the few things that looks bigger the further away it is.' Terry Pratchett
Describe Yourself in 3 Words: Persistent, Introspective, Friendly
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James Picton
Senior Technical ConsultantYears of Professional Experience: 3 Years
Spirit Animal: Eagle
Describe Yourself in 3 Words: Determined, honest, inquisitive
Favourite Travel Destination: Japan
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Jonathan Swanwick
Lead Technical ConsultantYears of Professional Experience: 11 Years
Spirit Animal: Swan
Favourite Quote: It’s Nice To Be Important, But More Important To Be Nice
Describe Yourself in 3 Words: Engaging, Positive, Easy Going
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Joseph Davies
Customer Support ConsultantYears of Professional Experience: 6 Years
Favourite Song: Howl - The Gaslight Anthem
Describe Yourself in 3 Words: Positive, Relaxed, Resourceful
Favourite Book: Malazan, Book of The Fallen
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Linda Plant
Engagement Team LeadYears of Professional Experience: 38 Years
Favourite Quote: "Trust yourself. You know more than you think you do." — Benjamin Spock
Describe Yourself in 3 Words: Tenacious, Strong, Loyal
Favourite Book: Evil Mind by Chris Carter
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Luke Ghamloush
Technical ConsultantYears of Professional Experience: 9
Spirit Animal: Wolf
Favourite Quote: “When life gives you lemons, don’t make lemonade. Make life take the lemons back! Get mad! I don’t want your damn lemons, what the hell am I supposed to do with these? Demand to see life’s manager!" - Cave Johnson, Portal 2
Describe Yourself in 3 Words: Gregarious, Caring and Friendly
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Luke Mitchell
Sales AssociateSpirit Animal: Wolf
Favourite Quote: Programming is 10% Writing code and 90% Understanding Why it’s Not Working.
Favourite Travel Destination: America
Describe Yourself in 3 Words: Fun, Innovative, Nerd
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Molly Ide
Senior Customer Support ConsultantYears of Professional Experience: 4 Years
Favourite Destination: Disneyland, Paris
Describe Yourself in 3 Words: Expressive, Loyal, Unique
Favourite Book: Angels and Demons by Dan Brown
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Nick Blake
Head of PMOYears of Professional Experience: 28 Years
Spirit Animal: Wolf
Favourite Quote: Wanting to Be Someone Else is a Waste of The Person You Are - Kurt Cobain
Describe Yourself in 3 Words: Organised, Approachable, Thoughtful
Favourite Travel Destination: Florida
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Peter Delf
Managed Service Technical LeadYears of Professional Experience: 19 Years
Favourite Quote: The definition of insanity is doing the same thing over and over again and expecting a different result
Describe Yourself in 3 Words: Thorough, Committed, Fun
Spirit Animal: Elephant
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Rebecca Callan
Senior PMO AnalystYears of Professional Experience: 6 Years
Spirit Animal: Panther
Favourite Quote: Perfect is the Enemy of the Good
Describe Yourself in 3 Words: Honest, Loyal, Independent
Favourite Book: The Lord of the Rings
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Ryan Duce
ServiceNow ArchitectYears of Professional Experience: 5 Years
Spirit Animal: Golden Retriever
Favourite Quote: Every Delay is a Blessing
Favourite Travel Destination: Thailand
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Ruiad Haddad
Engagement ManagerYears of Professional Experience: 15
Spirit Animal: Wolf
Favourite Travel Destination: Mexico
Describe Yourself in 3 Words: Extrovert, Versatile, Motivated
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Sarah Hill
Financial ControllerYears of Professional Experience: 5 Years
Spirit Animal: Bird
Describe Yourself in 3 Words: Grounded, Happy, Strong
Favourite Quote: "No Pain, No Gain"
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Steven Williams
Technical Architect -
Tom Collis
IT ManagerYears of Professional Experience: 15 Years
Spirit Animal: Tiger
Describe Yourself in 3 Words: Knowledgeable, Honest, Kind
Favourite Song: Water Under the Bridge - Adele
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Sam Findlay
Senior Technical ConsultantYears of Professional Experience: 6 Years
Spirit Animal: A Goose
Favourite Quote: "No luck catching them swans then?"
Describe Yourself in 3 Words: Careful, Considerate & Caffeinated
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Jon Maloney
Business AnalystYears of Professional Experience: 19 Years
Spirit Animal: Dog
Favourite Travel Destination: India
Favourite Quote: "I will go anywhere as long as it is forward"- David Livingstone
Describe Yourself in 3 Words: Happy Go Lucky
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Alistair Attwood
Content Marketing ExecutiveYears of Professional Experience: 6 Years
Spirit Animal: Bear
Describe Yourself in 3 Words: Considerate, Level-headed, Kind
Favourite Travel Destination: Rome
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Kian Hill
Marketing AssistantSpirit Animal: Bat
Describe Yourself in 3 Words: Determined, Collected, Creative
Favourite Travel Destination: Tromsø, Norway
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Simon Barnard
Business AnalystSpirit Animal: Cat
Favourite FlyForm value: Be a good egg
Favourite Travel Destination: Marrakesh
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Jacob Perry-Lee
Technical ConsultantSpirit Animal: Cat
Favourite FlyForm value: Own it
Favourite Song: Three little birds - Bob Marley
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George Matau
Technical ConsultantSpirit Animal: Bear
Describe Yourself in 3 Words: Curious, Energetic, Responsible
Favourite Song: Outliers - Malcom Gladwell
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Lee Sills
Engagement ManagerYears of Professional Experience: 15 Years
Spirit Animal: Eagle
Describe Yourself in 3 Words: Outside the box
Favourite Quote: "If my mind can conceive it, and my heart can believe it, then I can achieve it."
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Kevin Cutler
Business AnalystYears of Professional Experience: 25+ Years
Favourite Travel Destination: Andalusia
Describe Yourself in 3 Words: Helper, discoverer, fixer
Favourite Quote: "Sometimes you've got to fail to succeed"
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Liam Powell
Technical ConsultantYears of Professional Experience: 12+ Years
Favourite Travel Destination: Las Vegas
Favourite Song: Mr. Brightside - The Killers
Favourite FlyForm Value: One Team
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Danny Craigie
Technical ConsultantYears of Professional Experience: 27+ Years
Favourite Travel Destination: Aviemore, Scotland
Favourite Book: Endurance: Shackleton's Incredible Voyage - Alfred Lansing
Favourite FlyForm Value: Create a Positive Impact
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Charley Goddard
Solution ConsultantYears of Professional Experience: 25+ Years
Favourite Travel Destination: Barbados
Favourite Book: The Harry Potter series by J.K. Rowling
Favourite FlyForm Value: Be A Good Egg
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Andy McLoughlin
Account DirectorYears of Professional Experience: 26 Years
Favourite Quote: "You miss 100% of the shots you don’t take"
Favourite Travel Destination: New York and The Maldives
Favourite FlyForm Value: Do The Right Thing
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Shantelle O'Callaghan
Service Delivery ManagerYears of Professional Experience: 12+ Years
Favourite Quote: ''Creativity is intelligence having fun'' - Albert Einstein
Favourite Travel Destination: Western Australia
Favourite FlyForm Value: Create a positive impact
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Ellis Gillon
Customer Support ConsultantYears of Professional Experience: 3 Years
Favourite Book: Flowers for Algernon by Daniel Keyes
Favourite Travel Destination: Hong Kong
Favourite FlyForm Value: Do The Right Thing
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James Fox
Account ExecutiveYears of Professional Experience: 2 Years
Spirit Animal: Stag
Favourite Quote: "Success is walking from failure to failure with no loss of enthusiasm"
Favourite Song: Breathe - The Prodigy
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Pamela Waterhouse
Business AnalystSpirit Animal: A Butterfly
Favourite Quote: "You miss 100% of the shots you never take"
Favourite Travel Destination: South America
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Natalia Pobereszko
Technical ConsultantFavourite FlyForm Value: Create A Positive Impact
Favourite Travel Destination: Seychelles
Describe yourself in 3 words: Friendly, Ambitious, Charismatic
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Sara Poroughbad
Technical ConsultantYears of Professional Experience: 3 Years
Favourite Quote: "You must be the change you wish to see in the world"
Favourite Book: The Silent Patient by Alex Michaelides
Favourite FlyForm Value: Create a positive impact
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Ilse Passet
Marketing Director